Freshchat

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What’s supported

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Supported actions

This connector supports:

• Proxy Actions, using the base URL https://{{.workspace}}.freshchat.com.

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Example integration

To define an integration for Freshchat, create a manifest file that looks like this:

# amp.yaml
specVersion: 1.0.0
integrations:
  - name: freshchat-integration
    displayName: My Freshchat Integration
    provider: freshchat
    proxy:
      enabled: true

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Using the connector

This connector uses API Key authentication, which means that you do not need to set up a Provider App before getting started. Provider apps are only required for providers that use OAuth2 Authorization Code grant type.

To start integrating with Freshchat:

• Create a manifest file like the example above.
• Deploy it using the amp CLI.
• Embed the InstallIntegration UI component. The UI component will prompt the customer for an API key.
• Start making Proxy Calls, and Ampersand will automatically attach the API key supplied by the customer. Please note that this connector’s base URL is https://{{.workspace}}.freshchat.com.

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Creating an API key for Freshchat

Freshchat API key documentation for more information on generating API keys for Freshchat.