What’s Supported
Supported Actions
This connector supports:- Proxy Actions, using the base URL
https://api.talkdeskapp.com
.
Before You Get Started
To integrate Talkdesk with Ampersand, you will need a Talkdesk Account. Once your account is created, you’ll need to register an OAuth app and obtain the following credentials:- Client ID
- Client Secret
Creating a Talkdesk OAuth App
Follow the steps below to create a Talkdesk OAuth app:- Log in to your Talkdesk workspace.
- Go to Builder > OAuth Clients.
- In the OAuth 2.0 section, click on Create OAuth client.
- Enter the following details:
- OAuth client name: Choose a name for your OAuth client.
- Grant type: Select the Authorization Code and Refresh Token as grant type.
- Redirect URI: Enter
https://api.withampersand.com/callbacks/v1/oauth
. - Scopes: Select the scopes you want to use for your application from the list of available scopes.
- Click Create.

Add Your Talkdesk App Info to Ampersand
- Log in to your Ampersand Dashboard.
- Select the project where you want to create a Talkdesk integration.
- Select Provider Apps.
- Select Talkdesk from the Provider list.
- Enter the previously obtained Client ID in the Client ID field and the Client Secret in the Client Secret field.

- Enter the scopes set for your application in Talkdesk.
- Click Save Changes.