Gong

​

What’s Supported

​

Supported Actions

This connector supports:

• Proxy Actions, using the base URL https://api.gong.io.
• Read Actions, including a full historical backfill, while incremental reads are limited to calls only.
• Write Actions.

​

Supported Objects

The Gong connector supports reading from the following objects:

• Calls (incremental read)
• Users
• Workspaces
• Transcripts (incremental read)

The Gong connector supports writing to the following objects:

• Calls

Note: Sometimes Gong may take 24 hours or more to analyze calls. During this analysis period, Calls and Transcripts data may not be immediately available through the Read Actions.

​

Example Integration

For an example manifest file of a Gong integration, visit our samples repo on Github.

​

Before You Get Started

To connect Gong with Ampersand, you must complete the Gong partnership process and obtain a Gong Sandbox environment.

After your account is set up, you will need to acquire the following credentials from your Gong app:

• Client ID
• Client Secret
• Scopes

You will then use these credentials to connect your application to Ampersand.

Learn more about the Gong Partnership process here.

​

Add Gong App Details in Ampersand

1. Log in to your Ampersand Dashboard.

2. Select the project where you want to add the Gong App.

3. Select Provider apps.

4. Select Gong from the Provider list.

5. Enter the previously obtained Client ID in the Client ID field, the Client Secret in the Client Secret field, and the requested scopes in the Permissions field.

   
   

6. Enter the scopes set for your application in Gong.

7. Click Save Changes.